How do I access my Corwin eBook after purchase?

Modified on Thu, 12 Sep at 11:24 AM

When you purchase an eBook on the Corwin website you will be able to instantly access your content. Below you will find details on how to open your eBook or Bookshelf.  


Step 1: Open eBook

On your order confirmation page, select "Open eBook". 

Alternatively, access your bookshelf by clicking on the account icon in the upper right corner of the Corwin website and opening the "My Bookshelf" tab. Select “Open My Bookshelf” to launch into your VitalSource Bookshelf, where you can access your eBook.  


Step 2: Create or Merge Your VitalSource Account

The first time you launch your Bookshelf, you will be prompted to create a VitalSource account. Tip: If you have an existing VitalSource account, log in with your existing account credentials to see all of your VitalSource purchases on the same bookshelf. 

After this initial account creation, you will have single-sign-on (SSO) access to your bookshelf content from your Corwin account.


Troubleshooting

Once you log into your VitalSource Bookshelf, if you do not see your eBook, here are some steps you can use to troubleshoot: 

  • Multiple VitalSource accounts: If you know you have multiple accounts with VitalSource, contact VitalSource Support and they will merge them for you.
  • Software update: If using an installed app to read your eBook, make sure that you have the latest version of Bookshelf for your computer or mobile device. 
  • Update your VitalSource Library: Finally, you can try updating your Library in VitalSource by clicking on the Tools icon in the upper right corner of your screen and then selecting “Update Library.”


    Update library menu option


Further Information

If you have successfully launched your eBook and have questions about how to navigate your eBook in the VitalSource platform, or are having access issues, please visit VitalSource Support or use the “help” option within your Bookshelf account profile.



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