North, Central and South America

Please contact your institution to determine how to proceed with seeking reimbursement. If you need a copy of your paid invoice, please check your email as you may have already received a copy. If you are unable to locate a copy of your invoice, please use the Contact Us form to request a copy. 

UK, Africa, Asia, Europe, and the Middle East 

If you have made a purchase through our website and need to claim reimbursement from your institution, we can provide assistance. We understand that purchases made through our website are often used in active teaching and we are happy to provide you with any additional information you may need to claim reimbursement. Please use the contact information below and our Customer Services will assist.

We strongly advise you contact our Customer Services team before placing an order. This is because if you are purchasing with a requirement to claim the payment amount back from your institution, order online is not always recommended. Please use the contact information below.